FAQ / Help / Policies

 

 

When will my order ship?

Most orders ship the same or the next business day.

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Where do you ship from?

Wallingford, CT 06492

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How will my order ship?

UPS – United Parcel Service, or USPS for Alaska, Hawaii, APO

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Do you ship outside the USA?

At this time we only ship to The United States and Canada.

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Do you charge sales Tax?

Connecticut customers will be charged state sales tax.

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How is shipping calculated?

Portage Notebooks are made from quality paper, and they are not light. Shipping usually is about 20% of the order, but varies based on quantity & the shipping location. Our shopping cart will provide an accuarate shipping price based on UPS actual charges.

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Do you accept Purchase Orders?

Yes we do from qualified professional organizations. We do not accept COD, or purchase orders from individuals.

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May I pay with Credit Card?

Yes, we accept Visa, Mastercard, Discover and American Express.

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Do you offer custom printed notebooks?

Yes, you may read about our custom printed options here.

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What is your return policy?

We proudly offer a 100% satisfaction guarantee. If you are not 100% satisfied with your notebook, please contact our company president directly here.

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